How do websites generate revenue indirectly?
Websites generate revenue indirectly by building conviction and reducing friction throughout the buyer journey before a sales conversation happens. At Lean Labs, we believe websites must give visitors tangible value in advance of connecting with sales so they are more open-minded and curious about the additional value that exists behind a demo.
Indirect revenue generation comes through activation offers—offers that walk visitors through an experience where they can see the company understands them and their needs, and gets them on the path to starting to get value from the solution before they even buy. This is different from traditional lead magnets like ebooks, newsletters, or checklists that don't connect to the intent of considering the service.
Websites also generate revenue indirectly by addressing objections and doubts before they arise in sales conversations. At Lean Labs, we listen to the questions being asked in months one through three after launch and add FAQs and objection-handling content because underneath every question is a doubt or concern. A buyer-centric website that addresses these concerns in advance shortens sales cycles and improves close rates.