The metrics that matter for evaluating website lead generation are homepage bounce rate, exit rates on key pages, conversion rates on offer pages, SQL-to-opportunity ratio, and close rate on qualified opportunities. These five metrics create a diagnostic chain from initial visitor engagement through to revenue, and underperformance at any point indicates a specific, addressable problem.
Homepage bounce rate above 70% indicates the site is not making it clear who it is for, what problem it solves, or what next steps are available. High exit rates on linked pages indicate that the content is not building confidence in the solution. High exit rates on offer pages indicate the offer is not compelling or not conveying sufficient value. Low conversion rates with low exit rates indicate interest without readiness, suggesting the site needs an alternative lower-commitment offer.
The pipeline metrics complete the picture. If the SQL-to-opportunity ratio is below 50%, the leads reaching sales do not match the target buyer or do not have sufficient intent. If the close rate on opportunities is below 33%, either unqualified buyers are advancing too far in the pipeline or the solution presentation needs improvement. Working backward from revenue through each metric identifies the specific bottleneck.