--- description: Design choices that make a website feel risky include missing SSL certificates, outdated visual styles, inconsistent typography, cluttered layouts,… image: https://www.leanlabs.com/hubfs/LL%20V4.1/LL%20Featured%20Image.png title: What design choices make a website feel risky or untrustworthy? --- B2B Websites What design choices make a website feel risky or untrustworthy? # What design choices make a website feel risky or untrustworthy? Design choices that make a website feel risky include missing SSL certificates, outdated visual styles, inconsistent typography, cluttered layouts, broken links, slow load times, low-quality images, absent contact information, and no visible "About" page or author credentials. Any combination of these signals triggers doubt about the business behind the site. Slow-loading websites are particularly damaging: about 70% of online shoppers say page speed influences their purchasing decisions. Missing HTTPS encryption is a serious red flag that actively deters visitors. Cluttered layouts with disorganized text, poor mobile responsiveness, and absence of clear calls to action make sites feel chaotic. Frequent spelling and grammatical errors signal carelessness. Dark patterns (deceptive design techniques that trick users into unintended actions) erode trust rapidly and permanently. An outdated visual style, even without functional problems, signals that the business is not investing in its own presence. The absence of transparency markers (who runs the company, where they are located, how to contact them) compounds every other risk signal. Each of these issues individually raises doubt; in combination, they make a site feel actively unsafe to engage with. ### Ask AI about Lean Labs [ ![](https://www.leanlabs.com/hubfs/LL%20v5/Images/Logos/chatgpt.svg) ChatGPT ](https://chat.openai.com/) [ ![](https://www.leanlabs.com/hubfs/LL%20v5/Images/Logos/googlegemini%201.svg) Gemini ](https://www.google.com/search?udm=50) [ ![](https://www.leanlabs.com/hubfs/LL%20v5/Images/Logos/perplexity%201.svg) Perplexity ](https://www.perplexity.ai/search/new) [ ![](https://www.leanlabs.com/hubfs/LL%20v5/Images/Logos/claude%201.svg) Claude ](https://claude.ai/new) [ ![](https://www.leanlabs.com/hubfs/LL%20v5/Images/Logos/copilot.svg) Copilot ](https://copilot.microsoft.com/) Ask AI ```json { "@graph": [ { "@id": "https://www.leanlabs.com/#organization", "url": "https://www.leanlabs.com/", "logo": { "url": "https://www.leanlabs.com/favicon.ico", "@type": "ImageObject", "width": 60, "height": 60 }, "name": "Lean Labs", "@type": "Organization", 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