The most common misconception is that the buyer is as excited about the solution as the seller is. Companies believe that as long as visitors see the solution, they'll want to book a demo. At Lean Labs, we see this as the fundamental misunderstanding that leads to underperforming websites.
Other common misconceptions include: that websites are digital brochures meant to showcase features and services; that visitors will reverse-engineer whether the solution applies to their situation; that withholding information until the demo is an acceptable strategy; that pretty design compensates for weak messaging; and that the website's job is to talk about the company rather than the buyer's problems and outcomes.
The reality is that visitors come to websites full of doubt and skepticism, far more ready to close the tab than book a meeting. They have a question in their mind, not a credit card in their hand. A strategic website must address this mindset rather than ignore it.